Telephone Answering Machine Service
&
Cordless Telephone Repair Service

Situated on the Northern Beaches of Sydney, Australia





We are a small privately owned business located in the Northern Beaches area of Sydney, involved in the repair and servicing of Cordless Phones, Answering Machines, Telephones, and similar items.

Almost all brands are serviced, and we have a large library of data on little known overseas models.










Suite 107, Marvic House
658 Pittwater Rd,
Brookvale, NSW 2100
Phone: 02 9938 6953
Mobile: 0421 866 541
Email: johnford@spin.net.au









About Us

My business was established over 25 years ago, and has been in the present premises for 20
years. We do not have any retail sales, and therefore do not have any obligations to any particular brands, so we are completely independant.

Our policy is to do board-level repairs, so we do not replace boards unless needed. This keeps the cost of repairs to a reasonable level. 

Expensive repairs require owner's approval, so we quote before proceeding if the cost exceeds a base amount.

We don't like seeing good equipment thrown out when only  in need of minor repairs, so we usually only write off items when age and cost of repairs make repairs uneconomical.  

We also provide statements and quotes for insurance claims after storm and lightning damage. These quotes involve a charge of $27.50, which is usually reimbursed by the Insurance Company.

When repairing Cordless Phones we require both base and handset units, as in many cases these are a matched pair. In some cases faults are found in both units, or testing cannot be completed to our satisfaction with only the one item. Power packs and line cords can also be at fault.

When ordering expensive replacement parts we require the owner's agreement first.

Our records and technical data are computerised.

We also keep user manuals for some models on computer, allowing us to supply these if required.

Goods left for more than 14 days after the owner has been notified repairs have been completed will bring a charge of $2.00 per day for storage. This charge may be waived at our discretion. 



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